Please allow approximately 5 working days for UK delivery (First Class Mail), 7 for the rest of Europe and 10-14 for the Rest of the World (Airmail), the exceptions being Standing Tickets (as these are irreplaceable), Canvas Prints and Personalised Awards which are sent by Royal Mail Signed For, (UK), or International Signed For, (outside UK). Providing products are in stock, we’ll despatch to the address of your choice within 72 hours of receiving your order (or with payments by cheque, once your cheque has cleared), the exception being tickets which are often not posted until close to the date of the concert or items which are made to order. Some overseas orders however do get held in Customs and may take a little longer.

Pre-orders will be posted out by the release date. You will be notified if delays are anticipated.